● If your client is unhappy for any reason, you’ll be able to respond immediately and learn how you can remedy the situation (or at least learn from it). Other Effective Follow-Up Methods Email Follow-Up You can send follow-up emails to nudge your client and resend the link. Here are two options. Follow-Up Email 1 Subject Line: Hi [Name] — Is this still the best email address for you? Hi [Name], I hope you are doing well and enjoying your new home. I wanted to follow up with you about an email I sent previously that had a short survey on it about our experience working together. I haven’t heard from you, so I wanted to make sure you got it. I know life gets very busy, so the survey is a quick online questionnaire that should only take a moment. It will help me improve how I serve clients like you in the future. Here is the link again for your convenience: [Insert Link to SurveyMonkey Survey here] Please do not hesitate to contact me if you have questions. If you would rather share your feedback over the phone or in person, please let me know. Sincerely, AGENT
Follow Up Email 2 Subject Line: Hi [Name], Did you Get My Email? Good afternoon [name], I hope you are doing well and making the most of your new home.
12
Powered by FlippingBook